How Long Do Pretty Little Thing Returns Take?

Want a seamless return experience?


Ever wonder “How long do Pretty Little Thing returns take?” So, are you like me who loves staying on trend with the latest looks? 

If so, then you’re probably familiar with Pretty Little Thing (PLT). They have an incredible clothing and shoe, collection, all at prices that won’t break the bank. Plus, their new styles are constantly dropping, so I always find something fresh to add to my wardrobe.

But let’s be honest, sometimes online shopping can be a bit nerve-wracking, especially when it comes to returns. What if something doesn’t fit just right, or you decide you don’t like it after all? Well, fret no more! 

Pretty Little Thing model wearing black clothing pieces.
Pretty Little Thing

Today, we’re going to dive deep into the world of PLT returns, answering all your burning questions, from processing times to refund policies. Next, find out where to get PLT gift cards. And, be a smart shopper, get acquainted with their delivery terms and order cancellation.

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How long do Pretty Little Thing returns take?

PrettyLittleThing returns take up to 28 days for processing, starting from the date of the return. Refunds are initiated within 14 days of receiving the products, with funds appearing on the bank statement around 7 working days thereafter.

Read more on PLT’s return and refund policy.

Does Pretty Little Thing give refunds?

Yes, PLT offers refunds. Refunds are processed based on the original payment method: within 14 days for credit or debit card payments and credited back to the Pretty Little Thing account for gift vouchers or store credit.

Pretty Little Thing model wearing a white shirt, cap, blazer and jeans.
Pretty Little Thing

How do I return a parcel to Pretty Little Thing?

Use the returns portal, repack the products, log in with order details, select a return option, and post the parcel. Keep proof of postage and monitor return tracking for a smoother process, applicable for both UK and international returns.

How do you know when Pretty Little Thing is restocking?

Restocking details are not specified. Check the website regularly or sign up for notifications for the latest updates on product availability and restocking schedules.

Does Pretty Little Thing come the next day?

Next-day delivery is not guaranteed. Check available shipping options and estimated delivery times during checkout or contact customer support for accurate details.

Read more about PLT’s delivery terms.

Pretty Little Thing model wearing black and grey clothing pieces.
Pretty Little Thing

Can I have an exchange instead of a refund?

Unfortunately, PLT does not currently offer an exchange facility. To get a replacement, customers are advised to follow the return process outlined in the ‘How do I return?’ section and then place a new order for the desired item.

Can I Dispute My refund?

If you are dissatisfied with your refund and wish to dispute it, you must raise the issue within 28 days of receiving the refund. Contact PLT’s customer support to initiate the dispute resolution process.

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