Has ASOS Stopped Using Klarna? What To Do If It’s Not Working

Can you pay later?


Wondering if ASOS still accepts Klarna? If your ASOS wish list is full to the brim and you’ve decided to use Klarna to try on a few pieces without emptying your bank account, it can be frustrating when it doesn’t work. You’ve spent ages narrowing down what to buy, and we all know how quickly their pieces can sell out sometimes, so it can feel like a race against time sometimes. ASOS definitely still uses Klarna as a payment method (I know because I use it all the time), but sometimes it might not appear, so what’s the deal?

Below, I’m sharing everything you need to know about ASOS and Klarna so you’re never caught out again.

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Does ASOS accept Klarna?

Yes, ASOS still accepts Klarna and there are two options. You can pay later, which gives you 30 days to pay for your order once it’s been shipped. There are no fees or interest associated with this option. Alternatively, you can spread the cost of your orders over three payments with Pay Later in 3.

Both options are great for different reasons. If you know you’ll be able to pay back the order in full within 30 days, it means you can get the order sooner rather than later and avoid risking it selling out before you can buy it. Alternatively spreading the cost of a big order makes it easier to buy more expensive items.

Why will ASOS not let me use Klarna?

If the site isn’t letting you use Klarna, it could be for a variety of reasons. Klarna may have rejected your application to pay on account. This could be because they may not have been able to check your details using the billing address provided. You’ll need to make sure that your billing address is the same address that your bank is registered to.

If you’ve never used Klarna and have entered a different shipping address to your billing address, your payment may also be declined.

You may also have outstanding payments due on previous Klarna statements. Simply pay these off and try Pay Later with Klarna again. If you’ve recently paid off outstanding statements, you should allow 24 hours before trying to pay through Klarna again.

Double check you haven’t missed any fields out too.

It could also be that you’re ordering on ASOS from a country where the payment method isn’t accepted. If you’re based in the UK, you can easily shop with Klarna on ASOS so this shouldn’t be an issue.

Does Klarna affect your credit score?

According to Klarna, they perform a credit check when you use it. However they say your credit score will not be affected when you:

Your credit score may be affected if you choose to:

  • Apply for a Financing option.
  • Take out a standard payment holiday for their Financing options.

You can read more about this on Klarna.com

Where else is Klarna accepted?

The question should really be which brands don’t accept Klarna.

There are plenty to choose from, including:

Read our full list of brands that take Klarna.

Is everyone eligible for Klarna?

klarna app
Shutterstock

In order to be eligible to use Klarna, individuals must meet the following criteria:

  1. They must be a resident of the United Kingdom.
  2. They must be at least 18 years of age.
  3. They must possess a valid bank card or have an active bank account.

Be more mindful when shopping: What’s the Difference Between Ethical and Sustainable Fashion?

Can you pay instalments with ASOS?

Yes, you can use instalment plans with ASOS through two options. The first one is the Pay Later in 3 with Klarna. Split the cost of your order into three equal, interest-free monthly instalments.

Next is Clearpay which you can spread the cost of your purchase across four interest-free instalments. Similar to Klarna, the first instalment is paid at checkout, and the remaining three are split over the next six weeks.

Why is Klarna not showing up at checkout?

Klarna might not appear as a payment option on ASOS for various reasons. It could be due to factors like order amount, creditworthiness, location, or technical glitches.

You can troubleshoot by refreshing the page, clearing your browser data, trying a different device, or reaching out to ASOS or Klarna customer service for assistance.

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